Data Deletion

Effective September 30, 2026 · iSmartBiz

You can ask iSmartBiz to delete the personal information we hold about you at any time. This page explains how to ask, what we delete, and what to expect. It applies to information collected through ismartbiz.com and to data we hold about you in connection with the iSmartBiz service.

How to request deletion

1. Email info@ismartbiz.com with the subject "Data deletion request".
2. Send it from the email address you want us to delete data for, or tell us which address we should look for.
3. If you have an iSmartBiz account, tell us the email address you use to sign in.

You do not need to give a reason.

Confirming it is you

To protect your information, we may reply to confirm the request came from you, for example by asking you to respond from the address on file. We will not delete anyone's data based on an unverified request.

What we delete

• Emails and messages you have sent us, and our records of them;
• Any contact details we hold about you; and
• If you have an account, your account profile and the business data you entered or connected, subject to the exceptions below.

What we may keep

We may keep limited information where the law requires it or for legitimate purposes, such as:

• Billing and tax records for the period the law requires;
• A record of your deletion request and of any opt-out, so we honor it in future; and
• Information needed to resolve a dispute, enforce our terms or protect against fraud and abuse.

Anything we keep is used only for those purposes and deleted when it is no longer needed.

Timing

We will confirm that we received your request, and we will complete it within 45 days. If we need more time or cannot fully complete it, we will tell you why. Backups are overwritten on their normal schedule, so data may remain in backups for a limited time before it is permanently removed.

Connected accounts

If you connected third-party accounts, such as social media or Google, to iSmartBiz, deleting your data from our systems does not delete it from those services. You can also remove iSmartBiz's access in the settings of each service.

Other requests and questions

To see, correct or export your information instead, email info@ismartbiz.com and say what you need. See our Privacy Policy for your other rights. Questions about this page: info@ismartbiz.com.